Legal & ComplianceLast Updated: September 2026

Cookie Policy

This policy explains what cookies are, how we use them on Laptopzone, and how you can control your preferences.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or tablet when you visit websites. They are widely used to make websites work efficiently, provide a smooth browsing experience, and deliver analytical information to site operators.

In addition to cookies, Laptopzone may also use related web storage technologies (such as browser localStorage and sessionStorage) to temporarily store your preferences, such as your active shopping cart items and cookie consent choice.

2. Categories of Cookies We Use

A. Strictly Necessary Cookies (Essential)

Always Active

These cookies are strictly necessary for the website to function. They allow you to browse our catalog, maintain items in your shopping bag as you navigate between pages, log in to your customer account, and proceed through checkout securely. Without these cookies, our e-commerce platform cannot operate.

B. Functional & Preference Cookies

These cookies enable the website to provide enhanced personalization. They remember your country and region selection, currency display settings, and preserve items saved in your Wishlist between sessions.

C. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting aggregated, anonymous data (such as page visit counts, loading speeds, and search query trends). This allows us to optimize site performance and improve product discovery.

D. Marketing & Attribution Cookies

These cookies may be set through our site by advertising partners (such as Google or Meta) to measure the effectiveness of our marketing campaigns. They do not store directly personal information, but uniquely identify your browser and internet device.

3. Key Cookies Used on Laptopzone

Cookie / Storage KeyCategoryPurposeDuration
_medusa_cart_idEssentialAssociates your session with your active shopping cart and checkout line items.30 Days
_medusa_jwtEssentialStores secure customer authentication session token for account access.Session / 7 Days
cookie-consent-acceptedFunctionalRemembers whether you accepted or declined the cookie consent banner.1 Year (localStorage)
medusa_regionFunctionalCaches your current delivery region, currency, and tax configurations.1 Year

4. How Can You Control Cookies?

You have the right to accept or decline non-essential cookies. You can adjust your preferences via our on-site cookie banner or through your web browser settings.

Most modern web browsers allow you to control cookie permissions through their settings menu:

  • Google Chrome: Settings → Privacy and security → Third-party cookies
  • Apple Safari: Settings / Preferences → Privacy → Manage Website Data
  • Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection
  • Microsoft Edge: Settings → Cookies and site permissions

Note on Disabling All Cookies

If you choose to block all cookies in your browser (including essential cookies), key features of our website—such as adding laptops to your cart, user login, and completing payment—will no longer function.

5. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect technological changes, new operational cookies, or regulatory requirements. Any updates will be published on this page with an updated "Last Updated" date.

For more information on how we handle your personal data, please review our Privacy Policy.

Have questions about our policies?

Our support team is available Monday to Friday from 8:00 AM to 5:00 PM CAT.

Contact Support
Phone & WhatsApp+263 77 295 3946
Store Location64 Ridgeway, Borrowdale, Harare